Frequently Asked Questions

ITMaila is an easily accessible store that provides a variety of premium products that is necessarily required for all the users engaged for the development of websites, including WordPress themes and plugins, CSS templates, HTML-templates and many more with reasonable price range.

GPL is the abbreviated version of “General Public License.” WordPress is open-source software released under the GNU General Public License (GPL).

It was created by forking another GPL-licensed project; almost all the top plugins, themes, add-on, and extension developers follow GPL.

ITMaila provides files that are fully licensed under the GNU GPL, just like WordPress.

Yes, 100%.  We have active subscriptions for all themes, plugins, add-ons, and Woo Commerce extensions to the developers of the products featured on our website.

We download original direct files from them and redistribute them to you with a GPL license. Themes and Plugins distributed and delivered by our repository are 100% open-source with the GNU GPL and 100% Legal.

Plugins and Themes are 100% GPL licensed so, you can install and use them on your personal or client websites.

For few products, we don’t allow multi-site usage. You can found that info on the product page itself.

Yes, all our products are updated on a daily basis. As soon as we are notified about an update, we download it from the developer and update it on our site. One can also request updates from Request Update Page.

Depending on your subscription level and status, you will have access to the updates. You can go to our changelog page and check for your plugin or theme’s most recent version.

Yes absolutely. You will be getting access to the newly added products with your active Membership.

Yes, for subscription plans you can cancel at any time by logging into your account.

If you have any problems just ask and we will be happy to assist and cancel it for you.

For any subscription change just cancel your current plan and add the new one.

If you found an issue in our products, you will definitely get a refund or exchange, whatever you chooses. (But it Never means that If 1 Plugin isn’t working out of all 10000 + and you need a Refund). Our best support will solve all your queries.

Due to the nature of our repository, we do not offer any type of support for themes, plugins. If you require Technical Support Purchase from Official vendors.

Unzip the file you downloaded from us, upload only main theme or plugin file into WordPress.